MDI Global
Join Our Team

Build Your Career With Us

Join a dynamic team of professionals dedicated to delivering exceptional customer experiences. Grow your career in a supportive, innovative environment.

Why Work With MDI Global?

We believe our people are our greatest asset. Here's what makes us a great place to work.

Career Growth
Clear career progression paths with opportunities for advancement
Great Benefits
Comprehensive benefits package including health, dental, and retirement
Team Culture
Collaborative, inclusive environment where everyone's voice matters
Recognition
Regular recognition programs and performance-based rewards

Open Positions

Explore current opportunities to join our growing team

Customer Service Representative
Handle inbound customer inquiries and provide exceptional support across multiple channels
Full-time
New York, NY
Day Shift
$18-22/hour
  • High school diploma required
  • 1+ years customer service experience
  • Excellent communication skills
Apply Now
Technical Support Specialist
Provide technical assistance and troubleshooting for software and hardware issues
Full-time
Austin, TX
Evening Shift
$22-28/hour
  • Associate degree in IT or related field
  • 2+ years technical support experience
  • Strong problem-solving skills
Apply Now
Team Lead - Customer Success
Lead a team of customer success representatives and drive performance excellence
Full-time
Remote
Flexible Hours
$55-65k/year
  • Bachelor's degree preferred
  • 3+ years leadership experience
  • Strong coaching and mentoring skills
Apply Now
Sales Development Representative
Generate leads and set appointments for our outbound sales campaigns
Full-time
Chicago, IL
Day Shift
$20/hour + Commission
  • High school diploma required
  • Sales experience preferred
  • Goal-oriented and self-motivated
Apply Now

Comprehensive Benefits Package

We offer competitive compensation and a comprehensive benefits package to support your well-being and career growth.

Health & Wellness

  • Medical, Dental, Vision
  • Mental Health Support
  • Wellness Programs

Financial

  • 401(k) with Match
  • Life Insurance
  • Performance Bonuses

Time Off

  • Paid Time Off
  • Holidays
  • Flexible Scheduling

Development

  • Training Programs
  • Tuition Reimbursement
  • Career Advancement
Team working together

Our Culture

We foster an environment where everyone can thrive and make a meaningful impact

Collaboration

We work together as one team, supporting each other to achieve common goals

Excellence

We strive for excellence in everything we do, continuously improving our skills

Care

We genuinely care about our employees, customers, and the communities we serve

Ready to Start Your Journey?

Join our team and build a rewarding career in customer experience